Supply Chain Management

• Introduction to supply chain management. Concept, history, and classification of supply chain management. The difference in relation to business logistics and distribution. Areas of supply chain management. Relationship management – power and trust in the supply chain.
• Supply chains, supply chain networks, and supply chain management processes. Defining supply chains and supply networks. Characteristics of supply chains. Members, activities, and flows in the supply chain. Value change in the supply chain.
• Process approach to the supply chain. The cyclical view of supply chain management processes. The Push/Pull view of supply chain management processes. Push/Pull pogled na procese u upravljanju opskrbnim lancem.
• Logistics service. Types of logistics services. Components of logistics services. Measuring logistics services. Total costs and goal conflicts.
• Sourcing in supply chain management. Insourcing or Outsourcing decision. Advantages and risks of outsourcing. What to outsource and what not to? How many suppliers are needed? Sourcing processes. Cooperative sourcing contracts for improving collaboration in supply chains.
• Inventory in supply chain management. Concepts, types of inventory, fundamental models and decisions in inventory management, calculation of optimal and safety stock. Key costs in inventory management. Cycle inventory. Safety inventory. Inventory replenishment strategies. Methods for optimizing cycle and safety inventory across multiple levels of the supply chain.
• Demand management in the supply chain. The role and costs of (not) forecasting demand in the supply chain. Factors influencing demand forecasting. Characteristics of forecasting. Fundamental models for demand forecasting. Concepts, functions, forms, processes, and trends in order fulfilment. CPFR.
• Transport and warehousing in supply chain management. Economic principles of transport. Participants and costs of transport. Transport modalities. Designing the transport network. Reverse logistics. Forms of cooperation in transport within the supply chain. Pallet networks. Telematics.
• Warehousing and packaging in supply chain management. Concept, functions, and types of warehouses, warehousing processes. Synergy effects of warehouses in supply chain management. Cross-docking warehousing strategy. Packaging system, functions, requirements, and types of packaging. The role of product labelling in connectivity and accelerating flows.
• Coordination and integration in supply chain management. Effects of lack of coordination in the supply chain. The bullwhip effect: phenomenon, reasons, effects. Obstacles and solutions for coordination in supply chain management. Coordination in practice. Dimensions of integration in supply chain management.
• Information and communication technology (ICT) in supply chain management. Goal and classification of ICT in supply chain management. Integrated information systems: ERP, CRM, and SCM. SCM modules. Architectural components of SCM applications. Technologies for identification and connectivity.
• Metrics in supply chain management. Definition and role of metrics and benchmarks in supply chain management. Advantages and potential problems of implementing metrics in supply chain management. Tips for measurement. SCOR model.

Upon successful completion of the course, the student will be able to: 

• justify the importance of supply chain management through the coordination of flows and information for modern business,
• plan the structure of supply chains and recognise the characteristics of specific parts of existing supply chains,
• apply basic inventory management models in various business situations,
• select appropriate approaches for demand forecasting in supply chains as a basis for efficient order fulfilment,
• evaluate the advantages and disadvantages of specific forms of transport for solving the transport problem in supply chains,
• analyse different types of supply chain management tools and their suitability for application in specific situations.