Psychology of work behavior

1. The role of diversity and individual differences in organisational behaviour.
2. Individual differences and psychological characteristics of an individual that affect work behaviour:
   Hereditary and diversity factors. Abilities and skills. Personality aspects related to work behaviours. Perception, attribution, learning. Attitudes, interests, and values. Emotions, affects, moods. Motivation. Decision-making, creativity, innovativeness. Stress and (work) well-being.
3. Effects of individual differences and psychological characteristics of an individual on work behaviour.
4. Managing diversity in the workplace.

Upon completion of this course, the student will be able to:

1. Explain the importance of diversity in organisational behaviour.
2. Distinguish between the psychological characteristics of an individual that affect work behaviour.
3. Analyse the effects of individual differences and psychological characteristics of an individual on work behaviour.
4. Develop a diversity management programme in the workplace.