To introduce students to the importance of operations for the overall business of companies in order to achieve competitiveness. The practical module is designed to enrich students with the knowledge of using various methods and tools to solve complex business problems and interpreting and applying the results.
1. Operations management - concept, development and significance
2. Operational strategy and goals
3. Designing processes, products and services
4. Forecasting
5. Capacity planning
6. Inventory management in independent demand
7. Inventory management in dependent demand
8. Queue management
9. Rational business
10. Improving operations
11. Operational consulting
1. Review and present the conceptual and theoretical determinants of operations management
2. Identify and evaluate the importance of capacity planning and inventory forecasting for a company
3. Critically conclude on the contribution of operations management to increasing the competitiveness of a company by applying rational business tools to identify and eliminate "waste".
4. Formulate problems at the company's operational management level and apply the correct methods, techniques and tools in solving them
