Acquiring theoretical and practical knowledge and critical thinking in the field of crisis management and change management. The goal is for students to learn to recognize problems in this area and master methods for solving them.
1. Introduction to business crisis
2. Crisis management process
3. Anticipatory crisis management
4. Identification of a business crisis
5. Reactive crisis management
6. Communication in a crisis
1. Identify different aspects of the crisis
2. Critically review the appropriateness of selected crisis strategies
3. Implement the formation of a crisis management team
4. Determine options for overcoming the crisis
5. Develop a crisis plan